If you recently visited Sobeys for your grocery needs, there’s some good news. Sobeys is offering its valued customers a simple way to share feedback through an online survey at Sobeys.com, and in return, you can receive 20% off on your next purchase.
This initiative is part of Sobeys’ ongoing efforts to improve customer experience across their stores in Canada. Whether your visit was fantastic or had room for improvement, your input is vital. And the best part? Your opinions come with a reward.
What is the Sobeys.com Survey?
The Sobeys survey is a short online questionnaire hosted on the official Sobeys website. It is designed to gather feedback from customers who have recently shopped at any Sobeys location. The company uses this information to enhance service quality, improve product availability, and deliver a better shopping experience.
Sobeys wants to know about your visit—how you were treated, if you found everything you were looking for, and whether the overall experience met your expectations. In appreciation for your time and feedback, Sobeys provides a 20% discount coupon that you can use the next time you shop.
This is not a sweepstake or a lucky draw. Everyone who completes the survey properly gets the coupon, making it one of the easiest and most rewarding feedback programs out there.
How to Take the Sobeys Survey at Sobeys.com
Taking the Sobeys survey is simple. Here is a complete walkthrough of how you can participate and redeem your 20% discount:
- Step 1: Make a Purchase
To qualify for the survey, you need to have recently made a purchase at any Sobeys store. Your receipt will contain the required information to begin the survey.
- Step 2: Visit the Survey Website
Open your browser and go to the official survey site: www.sobeys.com/mysobeys. This is where you will provide feedback based on your experience.
- Step 3: Enter Receipt Details
You’ll need to enter information printed on your receipt, such as:
- Store number
- Transaction number
- Date and time of purchase
This step helps Sobeys identify your visit and tailor the survey questions to that location.
- Step 4: Complete the Survey
Answer all the questions honestly. Most questions are about your satisfaction with product quality, staff behavior, store cleanliness, checkout speed, and the availability of promotions or offers.
- Step 5: Get Your 20% Off Coupon
After completing the survey, you will receive a confirmation and a coupon code for 20% off. Save this code or print the coupon, depending on the delivery method. You can then use it during your next visit to Sobeys.
Eligibility Criteria – Can You Take the Sobeys Survey?
Before starting the survey, ensure that you meet the following eligibility requirements:
- You must be a legal resident of Canada.
- Participants must be at least 18 years old.
- A valid purchase receipt from Sobeys is required.
- The receipt must be from a transaction made within the past 7 days.
- Only one survey is allowed per receipt.
- Each person can only complete the survey once per visit.
Following these rules ensures that your participation is valid and your coupon can be redeemed without issues.
Sobeys.com Survey Rules and Guidelines
There are a few important terms and conditions that apply to the survey and the reward coupon:
- The 20% off coupon is valid for use on one transaction only.
- Some exclusions apply, such as alcohol, tobacco, gift cards, and prescription medications.
- The coupon cannot be exchanged for cash or combined with other store promotions or discounts.
- The coupon must be used before its expiration date, typically within two to four weeks of receiving it.
- Survey entries must be completed honestly; false or incomplete surveys may result in ineligibility.
Make sure to read the terms listed with your coupon carefully to get the best value out of your reward.
Reward: Get 20% Off Through Sobeys.com
This is the real highlight. By taking the Sobeys.com survey, you receive an immediate and guaranteed reward 20% off your next purchase at any Sobeys location.
This is especially beneficial if you’re planning a large grocery haul. The savings can quickly add up, especially for families or those doing weekly shopping. And since the coupon is available instantly after completing the survey, you won’t need to wait or enter any draw.
Check the back of your receipt or the terms page to see if any product categories are excluded. Most everyday grocery items are eligible.
Common Issues and Troubleshooting at Sobeys.com
Some users occasionally experience problems when accessing or completing the Sobeys survey. Here’s how to handle them:
Problem: Survey Page Won’t Load
- Make sure you’re connected to the internet.
- Use a modern web browser like Chrome, Firefox, or Safari.
- Clear your browser’s cache and cookies.
Problem: Invalid Receipt Details
- Double-check the information you’ve entered.
- Make sure you’re using a receipt from within the last 7 days.
- If the issue persists, contact Sobeys support.
How to Reach Sobeys Support
If you’re stuck and need help, Sobeys has a responsive customer support team.
- Visit the Contact Us page on www.sobeys.com
- Use the live chat option if available
- Submit a support request form
- Call the customer care number printed on your receipt
Sobeys is committed to making your experience smooth and hassle-free.
FAQs – Sobeys.com – Get 20% Off – Survey Questions Answered
- Q1: Can I take the Sobeys survey multiple times?
No, you can only take the survey once per receipt. If you shop again, you can take another survey using the new receipt.
- Q2: Is the 20% off coupon applicable to all products?
The coupon is valid on most products, but restrictizons may apply to items like alcohol, tobacco, or prescription drugs. Always check the coupon details.
- Q3: How long is the coupon valid?
Typically, the coupon expires within two to four weeks of being issued. The expiration date will be printed on the coupon.
- Q4: Can I use the coupon online?
Currently, the coupon is valid for in-store purchases only.
- Q5: Can I take the survey in French?
Yes, the survey is available in both English and French, catering to Canada’s bilingual population.
About Sobeys – A Canadian Grocery Leader
Sobeys is one of the oldest and most respected names in the Canadian grocery industry. Founded in 1907 in Stellarton, Nova Scotia, Sobeys has grown from a small meat delivery business into a national supermarket chain with more than 1,500 stores.
Sobeys is known for:
- Providing high-quality fresh produce
- Supporting local Canadian farmers and suppliers
- Offering sustainable and eco-friendly shopping options
- Being an active part of the community through charitable programs and food drives
By shopping at Sobeys, customers support a brand that prioritizes both value and responsibility
More Ways to Save at Sobeys (Beyond the Survey)
The 20% off coupon is a great start, but there are even more ways to save at Sobeys if you know where to look.
- 1. Weekly Flyers
Every week, Sobeys releases promotional flyers packed with discounts on everything from fresh vegetables to cleaning supplies. Keep an eye on the Sobeys app or website to plan your shopping accordingly.
- 2. Scene+ Rewards Program
Sobeys is partnered with Scene+, a loyalty program that lets you collect points for every dollar spent. You can redeem those points for discounts on future purchases, travel rewards, and more.
- 3. Digital Coupons
Use Sobeys’ digital app or website to load manufacturer and in-store coupons directly to your account. These are automatically applied at checkout when you scan your card or enter your phone number.
- 4. Email Sign-Ups
Subscribing to Sobeys’ email newsletters means early access to promotions, exclusive digital coupons, and special event notifications.
- 5. Holiday Promotions
Look out for seasonal offers during holidays like Thanksgiving, Christmas, and Easter. These promotions often include bundle deals and free items with minimum purchases.
Sobeys Social Hub
Final Thoughts – Don’t Miss Your 20% Off at Sobeys.com
The Sobeys.com survey is a quick and effective way to contribute to improving your local grocery store while getting rewarded in return. Whether you’re a regular Sobeys customer or someone who drops by occasionally, this survey makes every purchase more valuable.
With just a few minutes of your time, you can enjoy a generous 20% discount on your next visit. The process is straightforward, the reward is guaranteed, and the benefits go beyond just savings. Your feedback helps Sobeys serve you better.
So the next time you shop, don’t throw away that receipt. Instead, head to www.sobeys.com/mysobeys, share your thoughts, and enjoy the perks of being a valued Sobeys customer.