If you’re someone who loves the soft, sweet goodness of Krispy Kreme donuts, there’s even more reason to smile. Through its official customer feedback platform, KrispyKremeListens, Krispy Kreme is giving loyal customers a chance to share their feedback and win free coupons or delicious rewards.

Yes, that receipt from your last Krispy Kreme visit could help you grab a free donut or score a great deal. The survey is easy, quick, and extremely rewarding not just for you, but also for the brand that gets to improve your experience based on your suggestions.
What is KrispyKremeListens?
KrispyKremeListens is Krispy Kreme’s official customer satisfaction survey platform. It is designed to collect feedback directly from customers regarding their recent visits. Whether you enjoyed a fresh box of Original Glazed, tried a seasonal flavor, or simply stopped by for coffee, your opinion can help the brand improve and serve better.
After completing the survey, customers are rewarded with a validation code, which they can use to redeem exciting discounts or even a free treat on their next visit. It’s a simple way for Krispy Kreme to say thank you and show appreciation for your loyalty and input.

Why Take the Krispy Kreme Survey?
Easy Rewards
By participating, you receive a coupon or validation code. This reward could be for a free donut, a discount on your next coffee, or another surprise offer.
Make a Difference
Your feedback helps the brand improve food quality, service, cleanliness, and overall experience.
Fast and Convenient
The survey is short and takes only a few minutes to complete. You can take it from a mobile device or a computer at your convenience.
Exclusive Deals
You may receive limited-time offers or promo codes that are only available to survey participants.
Who Can Take the Survey?
Before starting, make sure you meet these eligibility requirements:
- You must have a recent receipt from Krispy Kreme.
- The receipt should be no older than seven days.
- Participants must be at least 13 years old.
- The survey is open to legal residents of the country where the purchase was made.
- One entry per receipt is allowed.
- Employees, staff, and immediate family members of Krispy Kreme are not allowed to take part.
How to Take the KrispyKremeListens Survey
Follow these simple steps to complete the Krispy Kreme survey and get your reward:
Step 1: Save Your Receipt
After making a purchase at Krispy Kreme, keep your receipt safely. You’ll need it to enter the survey code printed on it.
Step 2: Visit the Survey Platform
Open the KrispyKremeListens website in your browser. Select your preferred language—usually English or Spanish.
Step 3: Enter Survey Details
Enter the unique survey code, store number, and the date and time of your visit from the receipt.
Step 4: Answer the Survey Questions
Respond to a series of questions about your most recent experience. You’ll be asked about:
- Product quality and taste
- Service speed and staff behavior
- Cleanliness of the store
- Accuracy of your order
- Overall satisfaction
Answer honestly, as your feedback helps the company make improvements.
Step 5: Get Your Reward Code
Once you complete the survey, you will receive a validation code on the screen. Write this code on your receipt and present it during your next visit to enjoy your discount or free item.

What Type of Rewards Can You Get?
The reward for completing the Krispy Kreme survey can vary by location and current promotional campaigns. Some of the common benefits include:
- Free Original Glazed donut with any purchase
- Buy-one-get-one-free donut deals
- Discount on coffee or beverages
- Special combo offers
These rewards may change, so be sure to check the details given with your validation code.
How Often Can You Participate?
You are allowed to take the survey once for each valid receipt. If you visit Krispy Kreme regularly, you can participate multiple times with new receipts. Just remember:
- Only one survey per receipt
- Each validation code has an expiration date, so redeem it promptly
Helpful Tips for a Smooth Survey Experience
- Make sure your device is connected to the internet
- Keep your receipt close to avoid entering incorrect information
- Write the validation code immediately after completing the survey
- Check the terms and conditions of the reward before redeeming
Is Your Feedback Safe?
Yes, Krispy Kreme values your privacy. The information collected through the KrispyKremeListens survey is used only for customer service improvement. Personal data is handled with care and not shared with outside parties unless you opt-in to receive promotions or newsletters.

Survey Troubleshooting
If you face problems while taking the survey:
- Make sure you’re entering the correct survey code from your receipt
- Use a different browser if the page doesn’t load
- Clear your browser’s cache or try using incognito mode
- If issues persist, contact Krispy Kreme’s customer support team for help
Frequently Asked Questions
Can I take the survey without a receipt?
No. You need a valid receipt with a survey code to participate.
How long does the survey take?
The survey typically takes between 3 to 5 minutes to complete.
What should I do if my code isn’t working?
Double-check your receipt and make sure you’re entering the correct numbers. If it still doesn’t work, you may need a new receipt to try again.
Can I give my coupon to someone else?
In most cases, the coupon is non-transferable and must be used by the person who completed the survey.
Do all Krispy Kreme stores accept survey coupons?
Most participating locations do, but it’s best to ask before redeeming your offer.
Conclusion: Why KrispyKremeListens Is Worth Your Time
The KrispyKremeListens survey is more than just a feedback form—it’s your opportunity to help shape the future of one of your favorite donut brands. From improving flavors to speeding up service and keeping stores spotless, Krispy Kreme truly listens to your input.
And while your honest feedback is already valuable, the added bonus of a free donut or coupon makes this survey one of the sweetest deals out there. So next time you have a Krispy Kreme receipt, don’t toss it—complete the survey, give your input, and enjoy your reward.